Apps Privacy Policy


Last updated: October 14, 2024

This Privacy Policy covers the apps developed by Flare to which this policy is linked. It describes Our policies and procedures regarding the collection, use, and disclosure of Your information when You use the Service and informs You about Your privacy rights and protections.


We collect anonymized data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.


Interpretation and Definitions


Interpretation


Words with capitalized initial letters have specific meanings defined below. These definitions apply whether they appear in singular or plural form.


Definitions


For the purposes of this Privacy Policy:

  • Account: A unique account created for You to access Our Service.
  • Affiliate: Any entity that controls, is controlled by, or is under common control with Us.
  • Application: The software provided by the Company, such as Flare – Stay Safe, and other apps developed by Flare.
  • Company: Refers to CAUSE Global Limited, trading as Flare, 6 Sutton Plaza, Sutton Court Road, SM1 4FS.
  • Device: Any device that can access the Service (e.g., a smartphone or tablet).
  • Personal Data: Information related to an identified or identifiable individual.
  • Service: Refers to the Application.
  • Service Provider: Third-party companies or individuals employed by the Company to provide services or assist with the Service.
  • Usage Data: Data automatically collected from the Service (e.g., diagnostic and performance data).
  • You: The individual or legal entity using the Service.


Collecting and Using Your Data


Types of Data Collected


Personal Data

While using Our Service, We may ask You to provide certain personally identifiable information (e.g., email addresses or mobile numbers), but all personal data is depersonalized for functionality such as debugging and analytics. Importantly, the anonymized user identifier collected is not linked to Your identity.


Location Data

When You use location-based features, such as sending an emergency alert, We process Your location to fulfill the Service's requirements. Your location data is processed in real time and not linked to Your account. Additionally, this data is not stored for longer than is necessary to achieve the required functionality.


Usage Data

We collect Usage Data automatically while using the Service. This may include information such as Your Device's IP address, browser type, and diagnostic data related to the performance of the Application. This data is depersonalized and is used for debugging and improving the Service.


Use of Your Data


We use Personal Data, including depersonalized data, for the following purposes:

  • To provide and maintain the Service: Ensuring functionality, including monitoring usage and debugging issues.
  • To manage Your Account: Offering access to functionalities.
  • For business purposes: Analyzing trends, evaluating promotional campaigns, and improving Our products.
  • For location-based services: Processing real-time location data when You use specific features like emergency alerts.


Data Security and Retention


We retain anonymized data only as long as necessary for the purposes stated in this policy, such as ensuring security or improving the Service. Personal and location data are not stored for longer than necessary to fulfill the purposes for which they are processed.


We use commercially acceptable means to protect Your data, but no electronic storage or transmission method is 100% secure.


Changes to This Policy


We may update this Privacy Policy periodically. You will be notified of changes through the Service, and the new Privacy Policy will become effective when posted.


For any questions, please contact Us via email at info@flare.cx or phone at +44 7413 034689.