App Privacy Policy

Last updated: October 14, 2024

This Privacy Policy covers the apps developed by Flare to which this policy is linked. It describes Our policies and procedures regarding the collection, use, and disclosure of Your information when You use the Service and informs You about Your privacy rights and protections.

We collect anonymized data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initial letters have specific meanings defined below. These definitions apply whether they appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account: A unique account created for You to access Our Service.

  • Affiliate: Any entity that controls, is controlled by, or is under common control with Us.

  • Application: The software provided by the Company, such as Flare – Stay Safe, and other apps developed by Flare.

  • Company: Refers to CAUSE Global Limited, trading as Flare, 6 Sutton Plaza, Sutton Court Road, SM1 4FS.

  • Device: Any device that can access the Service (e.g., a smartphone or tablet).

  • Personal Data: Information related to an identified or identifiable individual.

  • Service: Refers to the Application.

  • Service Provider: Third-party companies or individuals employed by the Company to provide services or assist with the Service.

  • Usage Data: Data automatically collected from the Service (e.g., diagnostic and performance data).

  • You: The individual or legal entity using the Service.

Collecting and Using Your Data

Types of Data Collected

Personal Data
While using Our Service, We may ask You to provide certain personally identifiable information (e.g., email addresses or mobile numbers), but all personal data is depersonalized for functionality such as debugging and analytics. Importantly, the anonymized user identifier collected is not linked to Your identity.

Location Data
When You use location-based features, such as sending an emergency alert, We process Your location to fulfill the Service's requirements. Your location data is processed in real time and not linked to Your account. Additionally, this data is not stored for longer than is necessary to achieve the required functionality.

Usage Data
We collect Usage Data automatically while using the Service. This may include information such as Your Device's IP address, browser type, and diagnostic data related to the performance of the Application. This data is depersonalized and is used for debugging and improving the Service.

Use of Your Data

We use Personal Data, including depersonalized data, for the following purposes:

  • To provide and maintain the Service: Ensuring functionality, including monitoring usage and debugging issues.

  • To manage Your Account: Offering access to functionalities.

  • For business purposes: Analyzing trends, evaluating promotional campaigns, and improving Our products.

  • For location-based services: Processing real-time location data when You use specific features like emergency alerts.

Data Security and Retention

We retain anonymized data only as long as necessary for the purposes stated in this policy, such as ensuring security or improving the Service. Personal and location data are not stored for longer than necessary to fulfill the purposes for which they are processed.

We use commercially acceptable means to protect Your data, but no electronic storage or transmission method is 100% secure.

Changes to This Policy

We may update this Privacy Policy periodically. You will be notified of changes through the Service, and the new Privacy Policy will become effective when posted.

For any questions, please contact Us via email at info@flare.cx or phone at +44 7413 034689.

CAUSE Global Limited © 2024

2. Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

3. License

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

4. How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our webste

  • Improve, personalize, and expand our webste

  • Understand and analyze how you use our webste

  • Develop new products, services, features, and functionality

  • Communicate with you, either directly or through one of our partners

  • Send you emails

  • Find and prevent fraud

5. Log files

Website Name follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website.

6. Content liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

6. Cookies and web beacons

Like any other website, Website Name uses ‘cookies'. These cookies are used to store information including visitors' preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other incredibly secret information.

7. DoubleClick DART cookie

Google is one of a third-party vendor on our site. It also uses cookies, known as DART cookies, to serve ads to our site visitors based upon their visit to www.website.com and other sites on the internet. However, visitors may choose to decline the use of DART cookies by visiting the Google ad and content network Privacy Policy at the following URL – https://policies.google.com/technologies/ads.

Some of advertisers on our site may use cookies and web beacons. Our advertising partners are listed below. Each of our advertising partners has their own Privacy Policy for their policies on user data. For easier access, we hyperlinked to their Privacy Policies below.

https://policies.google.com/technologies/ads

8. Advertising partners privacy policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Website Name.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Website Name, which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit and the websites you friend Tom likes.

Note that Website Name has no access to or control over these cookies that are used by third-party advertisers.

9. Third-party privacy policies

Website Name's Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options. You may find a complete list of these Privacy Policies and their links here: Privacy Policy Links.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites. What Are Cookies?

10. CCPA privacy policy (do not sell my personal information)

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer's personal data, not sell the consumer's personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

11. GDPR privacy policy (data protection rights)

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions you won't like.

The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

12. Children's information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Website does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

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